What is Konza MapIT?

MapIT is a Konza Technopolis digital business process mapping tool designed to help institutions document, analyze, and improve their internal workflows.

Whether your processes are manual, semi-automated, or fully digitized, MapIT helps you capture them in a structured format — laying the groundwork for better service delivery, accountability, and transformation.

📊 Why This Matters

The Authority has achieved 62.9% digitization across its operations — including ERP implementation in key areas:

  • Finance: 76%
  • Procurement: 80%
  • HR: 80%

In total, 47.1% of departmental processes have been digitized.

Let’s close the 40% gap together!
Help us reach 100% visibility by mapping your department's processes.

💡 What is a Business Process?

A business process is a collection of repeatable tasks or activities that, when performed by people or systems, produce an outcome that supports a business goal.

  • It’s repeatable
  • It’s measurable
  • It has a clear start and end
  • It involves people, systems, or tools

🔍 How to Identify a Process

Ask yourself:

  • Do I do this task regularly?
  • Does it serve another department or the public?
  • Is it done in a specific sequence of steps?
  • Could it be automated?

If you said yes to any of these, that’s a process worth mapping!

📋 Example Process (From BPM Guide Template)

Process Name: Permitting Process

Department: Physical Planning, Compliance & Environment

Steps Involved:

  • Orientation meeting
  • Pre-application consultation
  • Pre-application documents review
  • Site-plan application
  • Site-plan documents review
  • Final Designs submission
  • Final Designs review
  • Issuance of Construction Permit
  • Construction inspection and occupancy

Status: Fully Digitalized

Tools Used: One Stop Shop, GIS, Construction Compliance Portal

ℹ️ The form will load here when you click "Start Mapping".
You’ll be able to save your draft, preview your entries, and submit.